Vodacom blocks us to work from home amid the Covid 19 virus

Item: Vodacom
Rating: 1
Author: Luke L

Vodacom decided to block us from working remotely/home. They specifically blocked us to access our NAS which is available on every other network except for the vodacom contracts the company provided to us.

With the Covid 19 virus, we are basically forced by vodacom to go to work, and not stay home and work from home

Helpful (0)

Replies (3)

Vodacom's replyOfficial

19 Mar 2020, 09:41

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Mar 2020, 09:41

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Luke L's updateReviewer Update

02 Apr 2020, 13:40

Resolved for now.
Will follow the guidance provided.

Luke L's update02 Apr 2020, 13:40

Reviewer Update

Resolved for now.
Will follow the guidance provided.

Luke L's updateReviewer Update

02 Apr 2020, 13:42

I do not see an option to change the rating.

Luke L's update02 Apr 2020, 13:42

Reviewer Update

I do not see an option to change the rating.