1 reviews | Active since Jan 2018
Vodacom blocks Dual Sim functionality
This week I got a new Huawei P10 from Vodacom. I specifically selected this phone, because I travel a lot and need the dual sim function instead of travelling with 2 phones all the time. The problem was that the phone was not picking up the second sim card, I then contacted the shop where I bought it and was told by the sales lady that Vodacom doesn't sell dual sim phones and therefore they blocked this functionality. This is completely unacceptable that a company like this will do such a thing!
This is a key feature of this product and Vodacom just decided to remove it and not even tell people! Ridiculous!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
