GJ
George J

1 reviews | Active since Apr 2016

18 Apr 2016, 13:22

Vodacom Blocking Mweb outgoing SMTP

I have the same issue as was raised by johannvb last week Thursday. I cannot send email from my mweb account using a vodacom 3g connections. Vodacom technical support could not help because Vodacom restricts their internet access. Go to a vodacom shop I was advised. Vodacom is really setting up the technical team for failure by not providing them them the tools to do their job. <br> <br> Emails worked perfectly before but vodacom appears to have made some software changes and now my Mweb email is not working. Seriously guys get this sorted and post the solution so that your customers can use the service they are paying for.<br> <br> And please don't give me the \We will get back to you\" response. You gave that to johannvb last week and have still not got back to him.<br> <br> Provide solution please!"

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Replies (1)
Vodacom
Vodacom's reply18 Apr 2016, 13:54
Official
Hello georgetj,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,