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Andrew M

1 reviews | Active since Mar 2009

05 Mar 2016, 13:24

Vodacom Blocking Emails outgoing

Since last week vodacom email servers are blocking all out going emails as UBE ( unsolicited bulk email)<br> I have called there customer care line 3 times and still they do not know what to do to rectify the error on there servers. If you google the issue is a common fault on vodacoms side. I have escalated the problem to there service desk and still wait for their pathetic team to resolve. All I get is the same answer we will call you back / there servers are off line , call back later ETC. In the meantime I have no access to emails as it even occurs on there vodamail website as well.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2016, 08:56
Official
Hello macky01,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,