Vodacom blocked my number!!!
Service ticket = A2-K2G7-PMCUX I bought R50 airtime and i cant make calls [confirmed by *100#. I cant make calls since Monday and it is already Friday. No man this is a serious violation of my rights because. I went twice to the vodashop and even called helpdesk and my issue is not resolved. I want my money back. ***
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Vodacom's replyOfficial
15 May 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
15 May 2020, 14:09Please explain why i cannot call if i have R50 airtime!!
's update15 May 2020, 14:09
Reviewer Update
Please explain why i cannot call if i have R50 airtime!!