wS
werner S
1 reviews | Active since Jun 2024
03 Jun 2024, 17:23
VODACOM Blocked me??!?! because they cannot fix my number error???!!
So my number shows as a "no caller ID" if I call out. This will be when I call you, what shows on your device! Called vodacom who told me that it is escilated to the technitions/back office ect. to find out that there is no escilations on my account. then to top it off, I called the 135 number to much according to their system so I am blocked from calling customer care?! WHAT? Vodacom has blocked me from calling them on an issue that they cannot fix?!
So now, working for myself, I am loosing business as the clients does noet what to answer my calls because it shows No Number or private number when I call them! So when can I sue for loss of income?! AND THEN THEY BLOCKED ME?!! @#$%^&*
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Replies (1)Vodacom's replyOfficial
04 Jun 2024, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
