MK
Martin K

1 reviews | Active since Jan 2016

31 Dec 2016, 16:07

Vodacom Block on websites error 404--Not found

<p>Iam trying to get my data contract line unblocked that I had blocked on parental websites. I had to go in to store to have it lifted which i did. I have made numeroud calls to Customer care and notbody is able to assist me. I am getting the following error...</p> <p>https://myvodacom.secure.vodacom.co.za/personal/main/access_restricted.htm</p> <p> </p> <p>Error 404--Not Found<br />From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:<br />10.4.5 404 Not Found<br />The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.</p> <p>If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.</p>

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Replies (2)
Vodacom
Vodacom's reply01 Jan 2017, 07:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jan 2017, 07:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team