JB
Japie B
1 reviews | Active since Nov 2014
22 Jul 2022, 14:00
Vodacom block my outgoing calls even with funds available.
I am unable to make calls on the vodacom networks now for many weeks. Vodacom Customer Service cannot resolve the problem. I have available airtime and when i make a call i get a message "You have reached your call limit, please recharge your account." I have funds available and the call limit is set to R0.
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Vodacom's replyOfficial
23 Jul 2022, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2022, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team