dB
douw B
1 reviews | Active since Nov 2013
31 Jul 2021, 17:20
Vodacom blatantly lying to customers.
Tried to upgrade earlier this month, vodacom did not have stock of the S20FE phone on the double deal at the time. Now that they have stock they are not willing to upgrade me with the same deal offered as early this month. I am being told the Samsung active 2 watch is no longer available as its reached end of life. Yet on various other deals online its still available today. Is vodacom being untruthful to customers?
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Vodacom's replyOfficial
01 Aug 2021, 09:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2021, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team