Vodacom - Blatant THEIVES!!!!

You have done this to me on numerous ocassions....can never give the truth about the "missing" , more like ****** airtime and data. Your favorite excuse is that I have used it all on Facebook or the internet, or background apps being open, or updates.....the list is long!! You refuse to give me a detailed breakdown of MY OWN account....why? What are you hiding...oh that's right, you're hiding the truth!!! Everyone at Vodacom is a ****....I have yet to hear one word of truth from any of you!! I have yet to get the answer about why you charge 50c for calls with 00.00 duration???? Get it right Vodacom, give me back my airtime and data and stop *****ing!!!!