Vodacom blaming new system upgrade

I was recently retrenched and had to take a big paycut in order to get another job at another company

Now I already have various accounts and subscriptions with various providers and with each I have made payment arrangements including Vodacom since May when I was retrenched

each month I have been paying half of the outstanding amount as per the SMS i have been recieving to notify of the payment due, I make the payment and im able to call and browse on my phone

this month I gate the same sms on the 2nd Aug and make payment on th 3rd August...as of the 7th August my services were just cut without notifiction

I have phoned accounts dept as well as customer care and the usual excuse is recieved such as ....new system being deployed, automatic responses that cant be stopped and the latest update is that services that are cutoff cant be reinstated

I am beyond furious as I feel that I am just being treated as a number, I have been with Vodacom for more than 10 years and I am disgusted in how the service has diminished

I am voicing my frustration here in order for Vodacom to have a chance to respond

Hopefully its not in vain