SM
Samantha M
1 reviews | Active since May 2014
13 Jul 2015, 19:02
vodacom blames my device for no Internet connectio
My Samsung s5 , my ipad mini and ipad 3rd generation keep losing 3G signal. And when we take it to vodacom they say it's my device yet it happens on more than 1 device. And I'm tired of losing signal because every time it comes on and I try go onto the net it switches the 3G off again. But all they can tell me I'd go to gateway customers care to get a diognostic test on my phone. I'm tried of having trouble with vodacom signal.
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Vodacom's replyOfficial
14 Jul 2015, 10:00Hello SammyZN92,
Thank you for the time and effort taken to voice your dissatisfaction to our office, this instance has been escalated to our Regional Support Team for further review, they would become your point of contact which we will monitor and ensure feedback is forthcoming.
Kindest Regards
Elroy Brickles
Thank you for the time and effort taken to voice your dissatisfaction to our office, this instance has been escalated to our Regional Support Team for further review, they would become your point of contact which we will monitor and ensure feedback is forthcoming.
Kindest Regards
Elroy Brickles
Vodacom's reply14 Jul 2015, 10:00
Official
Hello SammyZN92,
Thank you for the time and effort taken to voice your dissatisfaction to our office, this instance has been escalated to our Regional Support Team for further review, they would become your point of contact which we will monitor and ensure feedback is forthcoming.
Kindest Regards
Elroy Brickles
Thank you for the time and effort taken to voice your dissatisfaction to our office, this instance has been escalated to our Regional Support Team for further review, they would become your point of contact which we will monitor and ensure feedback is forthcoming.
Kindest Regards
Elroy Brickles