Vodacom Blahhhhh

Item: Vodacom
Rating: 1
Author: Jako T

I have been with Vodacom for 21 years now. Spending anywhere between R500 and R1500 per moth on prepaid.

I do not have any and I am self employed.

You would think that they can use some logic by looking at how much airtime you buy to know if you can afford a contract, but it seems logic is beyond their grasp.

Thanks vodacom for 21 years of poor service and being a pain in my Assss.

I think it is time to move on.

I will rather stick it out with another service provider for a couple of months that can apply their minds instead of having a computer tell them what to do, and just to prove my point, look at the computerized reply I will get to this post

Helpful (0)

Replies (3)

Vodacom's replyOfficial

06 Jun 2019, 20:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply06 Jun 2019, 20:03

Official

Jako T's updateReviewer Update

06 Jun 2019, 20:12

So predictable

Jako T's update06 Jun 2019, 20:12

Reviewer Update

So predictable

Vodacom's replyOfficial

10 Jun 2019, 13:15

Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)

Vodacom's reply10 Jun 2019, 13:15

Official