NB
Nicolette B

1 reviews | Active since Aug 2018

22 Aug 2018, 16:39

Vodacom blacklists me with different amount than what I actually owe!!!!!!!!!!!!!!!

I am FURIOUS WITH VODACOM!!!!!!

I Settled my outstanding amount with Vodacom after they *******ly changed my banking details!!! ???I CAN NOT DO MY BUSINESS WITH MY BANK NOW BECAUSE ON THE SYSTEM IT SAYS I STILL OWE THEM MONEY AND ITS A TOTALLY DIFFERENT AMOUNT!!!!!!! I have my settlement letter and its still not sorted out!!!!! I DEMAND LETTERS FROM EVERY CREDIT Bureau (4)STATING MY ACCOUNT IS NOT IN ARREARS!!!!! THIS IS RIDICULOUS!!!!!!!! I'm tired of this **** now!!!!! ????And then I phone Vodacom and the rude lady hangs up on me!!!!!!! Time for the OMBUDSMAN!!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2018, 16:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team