DN
Dirk N

1 reviews | Active since Feb 2011

14 May 2015, 11:20

VODACOM blacklists devises for late payment!

I am self employed & my business has taken a serious financial dip. first Vodacom disconnects, then they Deleted my number then they blacklisted all my devises. I've been a customer from 1991 when Vodacom was established. This past week I have been treated like a ******** because I was 2 1/2 months late with payment.<br> <br> So I managed to get the money & paid them R14 500 + new sim-cards + reconnection fees R1400 grand total of R15 900 + 3 months bank statements. NOW they say 7 working days to lift the \BLACKLIST"on the devises. My business has now recovered from the financial DIP & now I cannot communicate with clients...<br> <br> In seven days from now I could loose almost a Million Rand. I called customer services & asked them to please remove the BLACKLISTING on the devises NO one would help they all just saying \""it all just goes hand in hand with the\"" \""reactivation\"" <br> <br> I think from a customers point of view this is TOTALLY UNACCEPTABLE!!<br> <br> VODACOM your customers are not *********!!! <br> <br> I DEMAND MY PHONE BLACKLISTED TODAY 14 MAY 2015.. Otherwise a law suit will follow.<br> <br> When my contract are paid"

0
Replies (1)
Vodacom
Vodacom's reply15 May 2015, 09:13
Official
Hello DDJVN,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,