AN
Andrew N
1 reviews | Active since Mar 2022
30 Mar 2022, 17:07
Vodacom blacklisting
Vodacom blocked my number completely due to ***) due to missed payment and gave it to someone during the Covid 19 lockdiwn. I lost business as I was relying on that number for business. They blocked both incoming and outgoing calls and continued to blacklist me. At the time I was owing about R7500 now it is about R40 000 even though I don't use the phone as they blocked me
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Vodacom's replyOfficial
30 Mar 2022, 19:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2022, 19:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team