oA
oksana A

1 reviews | Active since Apr 2015

15 Apr 2015, 16:26

Vodacom blacklisted me for no reason

vodacom had blacklisted me for no reason. My contract with them expired in March 2014, I have called them in the beginning of the month and told them that I do not want an upgrade further. 3 days later I decided to take an upgrade, when the handset was delivered and it was going to cost me more I decided to cancel it. I have never used the handset and they came and collected it within couple of days (less then 7) . Today, a year later I tried to apply for a data contract with Neotel and was told that I am blacklisted by vodacom. Can someone please help me? What can I do now?

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 14:07
Official
Hello oksana74,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team