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Barend O

1 reviews | Active since Oct 2017

12 Mar 2021, 09:01

Vodacom Blacklist without reason

Vodacom likes to blacklist people with no evidence.... Please inform me directly that you have blacklisted me before I need to be informed by banks. Please provide me with an updated statement indicating the failure of payment.

0
Replies (3)
Vodacom
Vodacom's reply12 Mar 2021, 10:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 Mar 2021, 12:04
Official
 Dear Barend Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.  Regards  Vodacom Consumer Website Team 

Best regards,

BO
Barend O's update15 Mar 2021, 12:00
Reviewer Update
Please call again so this can be resolved