1 reviews | Active since Jun 2017
VODACOM "BLACK NOVEMBER" is aptly named as that is the assistance they provide in purchasing a new deal. Just like a certain other company that has left South Africa in the DARK/BLACK....
Why does Vodacom have a "Black Friday November" when they cannot handle all the "traffic" for people wanting to order....I have tried for the last 3 weeks to purchase a new Black November data subscription but to no avail... Countless calls to their Call Centres doing a follow up on my order, just to be told over and over again that my order is pending but I have to deal with the person that assisted me in the beginning, how does one do that when you are dealing with thousands of different call centre agents. Emails bounce back, when trying to contact the first person as it is a general email. @Vodacom, in future make provision for the Masses when offering a "Black November". Feeling let down and extremely frustrated.
