EP
Eddie P
1 reviews | Active since Nov 2017
15 Mar 2022, 10:19
Vodacom Black hole
No one at Vodacom can tell me where my upgrade device is, and if/when it will get delivered. This has been the worst experience since becoming a customer 30 years ago.
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Replies (2)
Vodacom's replyOfficial
15 Mar 2022, 10:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2022, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EP
Eddie P's updateReviewer Update
15 Mar 2022, 16:57As per waybill K***, the pickup by RAM was suddenly done after my review this morning. It is not out for delivery but currently with RAM at their depot. thank you for actioning.
EP
Eddie P's update15 Mar 2022, 16:57
Reviewer Update
As per waybill K***, the pickup by RAM was suddenly done after my review this morning. It is not out for delivery but currently with RAM at their depot. thank you for actioning.