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afsha H

1 reviews | Active since Jul 2015

28 Nov 2017, 16:50

Vodacom black Friday special

I ordered a new contract on black Friday special till today (Tuesday)-I haven't received any calls from the call center at Vodacom regarding the deal I chose if you can't deliver on time don't waste customers time by advertising deals.....this happened to me last year also

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2017, 06:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Dec 2017, 14:13
Official

Good Day afsha,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.

Regards
RO