MH
Muhammed H
1 reviews | Active since Jun 2012
03 Dec 2020, 10:16
VODACOM BLACK FRIDAY **** - FALSE ADVERTISING & DONT DELIVER
I purchased a TV and Powerbank on Black Friday on VodaBucks App Store. Today I received an sms saying they CANT give my ITEMS because they DONT have enough stock and will give me a refund. I have an Order number and my payment went through on the day. This is unacceptable. I don't want a refund as I want my ITEMS I purchased! Vodacom SEEM to have a standard automated response too all complaints... apologies and our consultant will call you yada yada yada BuLL $#*@ I have never received a call nor a follow up on any of my complaints...
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Dec 2020, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
