1 reviews | Active since Nov 2016

26 Nov 2016, 15:01

Vodacom black Friday ****

<p>On Friday morning the 25/11/2016, I app**** for the Sony xperia X contract special for R299. </p> <p>I did this online and received a reference number (Qqak3z). I then called the call centre on ********** 4 and was told there was no stock available. When I app**** for this I was told that there was stock available (I have screenshots to prove). Why would you do this Vodacom? You guys are the worst company to deal with! (and I thought Telkom was bad). </p> <p>Please I want this sorted out asap. If I was told there was stock available, then I want my deal!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2016, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update30 Nov 2016, 08:54
Reviewer Update

Still no feedback from Vodacom!

Typical, send a generic response and don't bother after that

Pathetic service as usual!