1 reviews | Active since Jul 2012
Vodacom Black Friday deals
I am very disappointed with Vodacom's service. I ordered 3 contract phones (2 new and 1 upgrade) during Black Friday specials. My order was placed within allotted time and countdown. Today, I called in to check on ETA of my orders and was told my orders will be cancelled due to Vodacom only allocating 50 phones to the black friday Samsung A8 deals , even though my order was placed on time. Vodacom has mislead its customers with phone allocation. They were 3 deals for Samsung A8 and each was listed with 50 phones each, however, Amelia (vodacom online) sales confirmed only 50 phones were allocated in total for all 3 deals. The online sales counter was inaccurate and allowed for more than 50 deals to be sold. As a long standing Vodacom customer, I have been penalised by an inefficient Vodacom system. Vodacom should be better prepared and warned customers of possible cancellation of orders on their Black Friday website, however, this was not the case.
