Vodacom Black Friday Deal - a real deal? It's not very clear.

I ordered a business data deal on a supposed Vodacom Black Friday promotion but eventually gave up and cancelled my application after they seemed to stall the processing for over a week. I supp**** them with all of the documentation required but they would delay the uploading, apparently computer systems were down a lot that week. They kept asking me to send a clearer copy of my ID, which I did several times, followed by long delays before they responded again. The deal expired on 30 Nov and at Deal Expiry Day-2 I was asked to send a copy of both sides of my ID, which was odd since it was a copy of my green ID book. I asked them which sides they required. They asked me for a clearer copy once more. To clarify, the copy I'd sent them was a scanned PDF document which has been accepted by many institutions previously, including Vodacom with my current cellphone contract. It was now Deal Expiry D-1 and that's when I chose to get off Vodacom's merry-go-round and stop sending them clear ID copies for rejection. Maybe it's all just for hype and exposure to appear to offer great deals. Maybe other businesses sent clearer copies and received the product. I did not. I'm relieved that I didn't get the deal application processed though, because now as a business client, I can exit stage left from Vodacom when my current cell contract ends next year. Now THAT seems like a good deal to me.