vodacom black friday

<p>At the end of Jan 2017 i went to Newcastle Vodashop in the mall were I was Promised a 20gig data every month for 24 months for free. When i checked the balance it also showed the 20gig but since the the have charged me for data (out of bundle) because the 20gig never showed in their side they have given me credit once after an huge fight. After that they charged me again for out of bundle rates when I never used close to 20gig the shop admits to the 20gig but they still havent given me my money back when I talk to the shop they say they sent an email i also asked how much would it cost to end my contrack but no one awnsers me it is the 4th time it has hapened to me and I Cant talk to them and get no awnsers back can you please help me. </p>