Vodacom Bills you for items you did not receive

More than a week ago I asked for a data bundle to be added to my account. After the consultant confirmed my purchase of one data bundle of 5GB, I noticed that I was charged twice and never received any data. I took this up with Vodacom several times after querying the bill of an additional R578 add to my account and all they tell me is that someone will be in contact with me regarding the issue within 24 hours.<br> <br> Well it has now been 192 hours and still no one has contacted me nor have the charges been reversed. Bring's to mind, my constitutional right to not pay for something I did not receive. Vodacom's service of late has been pathetic and extremely frustrating.<br> <br> Reverse these charges Vodacom and pick up your act!!!