MB
Mbali B
1 reviews | Active since Dec 2015
01 May 2022, 10:53
Vodacom bills you for handset even after contract expiry
They carryon billing you for the handset even after contract expires.
My contract ended in September last year. They are still billing me for the handset and insurance and I have no idea which handset that is, more than 6 months after expiry. The number for that contract is +27 (79) ***.
This is just so wrong which means they wrongfully export money from us as customers.
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Vodacom's replyOfficial
01 May 2022, 18:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2022, 18:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team