CM
Caroline M
1 reviews | Active since Mar 2010
02 Apr 2021, 09:01
VODACOM BILLS THE DEAD
My dad passed on last year February and while all documentation was submitted (Death Certificate etc) and request to close his account, my mother is STILL being debited one year later. This appaling as it easy to sign up with this institution but to sign is another thing. May we please have someone assist as
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Vodacom's replyOfficial
02 Apr 2021, 10:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2021, 10:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team