LM
Lusanda M

1 reviews | Active since Dec 2017

21 Dec 2017, 13:16

VODACOM BILLS ME FOR 10GIG FREE PROMOTIONAL DATA

I have been billed for 10GIG FREE PROMOTIONAL DATA. Isn't this suppose to be free data ? If so why have I been billed R600 for data I was under the assumption came with the cellphone contract and on top of that it does not seem to last very long.

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2017, 13:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Dec 2017, 07:11
Official

Good day,

Feedback has been provided.

Regards,
RM