VODACOM BILLS ME FOR 10GIG FREE PROMOTIONAL DATA

<p>In July 2016 I upgraded my contract and was promised 10gig FREE PROMOTIONAL DATA. 1st of September 2016 [account number: I ********** -1 and invoice H6-YEBW] Vodacom bills me R525.44 for PROMOTIONAL MY GIG 10 - I MONTH HYBRID. I went to the Vodacom store where I upgraded, they gave me the number for accounts to call as they cannot help me with account queries. I called Vodacom accounts department, a lady told me to go back to the store I upgraded, they need to sort out my account. So I went back to the store, they put me on the phone with the account department, but the call was dropped. The store send an email to the accounts department to explain what happened and that Vodacom is at fault here.</p> <p> </p> <p>It's been a month now and still no word from Vodacom Accounts Department. And</p> <p> </p> <p>I've been a customer for more than 10 years now and never ever missed a payment, and this is how Vodacom treat loyal customers.</p>