AR
Al R
1 reviews | Active since Jun 2015
08 Oct 2020, 10:21
Vodacom bills even when contract is cancelled
I received notification that my contract has been cancelled, but Vodacom continues to bill me the full amount, only this time for half the data. Not sure what's going on
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Vodacom's replyOfficial
08 Oct 2020, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team