MG
Marlene G
1 reviews | Active since Oct 2020
13 Sept 2021, 08:11
Vodacom Billings
Hi, I've always had excellent service but when it comes to the billings after I've done an upgrade you seriously suck!! It was so shocking some years back that I cancelled my debit order and have paid ETF since, and trying to get them to sort it out is virtually impossible. I'm not paying more than the contract agreement amount. Reconcile your accounts in a professional manner.
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Vodacom's replyOfficial
13 Sept 2021, 08:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2021, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team