vodacom billing/accounts -- suck.

I got a notification to pay balance on my vodacom account (my MiFi, kids cellphones). Went to ********** While I was literally walking into the shop, got call from Vodacom, I said "I am walking into the shop to pay account now". "We need to verify your ID for security purposes". "No...I can pay the account before you finish the security check...good bye". Paid the account in full with the online system. Daughter received thank you message. This morning, all phones cut off. (I note that since the move to "the new system", like...ages ago...can no longer do automatic payments from CC, and only very few stores actually let you do payments in person).