VODACOM BILLING TO EXPIRED CONTRACT

I had a business phone contract with Vodacom which agreed to end on 19 May 2025. Prior to the ending date I constantly reminded them that I do not intend to renew. Vodacom allowed their system to keep the account running over for 2 months above the contract end date and as a result that account accrued more fees. Vodacom has now handed my name to their debt collectors: see details below: Joseph, urgently contact VVM Debt Collectors about a legal matter WhatsApp ***, reply to this message for us to phone you or call us on *** *** IN MY OPINION, NOW I AM BEING PENALIZED FOR THEIR NEGLIGENCE. THIS IS A VERY UNFAIR PRATICE TOWARDS THE CONSUMERS.