tM
themba M

1 reviews | Active since Nov 2013

25 Feb 2022, 07:21

Vodacom billing the dead

Vodacom is busy bill my deceased wife after I have sent them proof of that in the form of a death certificate on account I*** on 12 December 2021 and was given reference EC-173M-2PHRWQ. Why are you so cash hungry to even go to an extent of billing a deceased person. Please be fair and close that ****** account as I will not accept this kind of ******* treatment. I’m suffering the loss of my spouse and you want to profit from that, so customer valuable we are to you. Disgusting company.

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2022, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team