vodacom billing systerm wrong & service not workin

I can't view my useage once again online & my account on data number should be soft caps locked when it reach R50.00 useage limit,that means if my bill is R259.00 and I had a usage limit R50.00 it should be at least R309.00,I got noticfation. Is locked .so it mean I used R50.00 data out bundles ,if I get no joy I will report this to icsa telecomunciationn act ,and the other reason is my billl wasn't taken on time.called To many times to vodacom,the agent told my before october will R50.00 ,I fell vodacom is unprofesstiional & they have securty bridged as receIved a call telling me to pay R10000.00 ,they told me that my name,address,bank card number & told me that my coputer ip taken over,I will report this isa & icsa ,so many issue with vodacom ,why is vodacom security data protection not safe & why no on replyl is vodacom going to resolve all issues & write to head oof vodacom n vodafone ,please resovlve this matter urgenly as my banking details with vodacom is unsafe & there nO one that understand english n I fell that vodacom is getting worst then cell c & the problems of lte signal drops nplease resolve matterrove speeds in lte ,passs thids message to shameel the chairmen,