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Tommy B
1 reviews | Active since Jan 2017
21 Jan 2022, 12:12
Vodacom Billing refuses to change details
What is the point we lodge complaints to Vodacom if they still not helping to solve the issue? a few months ago I have ask Vodacom to change my email address so that the issue of late payments on my Vodacom account can be reduced, as no payment is made without an invoice. Vodacom is still to date refuses to change my email address for billing? So is Vodacom just old age? or what? They refuse to change the email address for billing? what is up with that? Its as they want you to be blacklisted? The best is just to close all your accounts with the world's badest network provider...
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Replies (3)
Vodacom's replyOfficial
21 Jan 2022, 13:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2022, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tommy B's updateReviewer Update
21 Jan 2022, 15:37That is what you have been saying for the past year.....
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Tommy B's update21 Jan 2022, 15:37
Reviewer Update
That is what you have been saying for the past year.....
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Tommy B's updateReviewer Update
24 Jan 2022, 15:31So Vodacom is old fasion.... How will I get my invoice if you are not sending them to me??? So Then you need to go back post and post my invoice to me, If no invoice is received no payment will be made!!!!.
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Tommy B's update24 Jan 2022, 15:31
Reviewer Update
So Vodacom is old fasion.... How will I get my invoice if you are not sending them to me??? So Then you need to go back post and post my invoice to me, If no invoice is received no payment will be made!!!!.