JV
Jaco V

1 reviews | Active since Jul 2017

01 Jul 2017, 15:01

Vodacom billing records

<p>I want to get my cellphone records of the past month, but they told me that itemised billing has to be enabled, though Cell C gave me records without itemised billing being enabled.</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2017, 06:17
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Jul 2017, 09:05
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Best regards,