FV
Fanie V

1 reviews | Active since Feb 2013

14 Mar 2016, 08:29

Vodacom Billing Pathetic

Still having dispute regarding my Vodacom account and according to them an arrears amount accumulating daily to over R17 000. Instead of assisting me, providing full detail on amounts, two vodacom members dropped the phone in my ear.!!!.<br> <br> Thanks Vodacom, great way of assisting customer with you for more than 10 years. Will lodge formal complaint with ICASA as well.

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2016, 09:57
Official
Hello Fanie9525,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team