JB
Jolande B
1 reviews | Active since Nov 2013
28 Mar 2022, 09:40
Vodacom billing nightmare
I had fiber installed at my home in Feb 2022. I now received a bill of R5400! I phoned and logged a query two weeks ago but have heard nothing back from Vodacom. This is absurd! I am not paying for your mistake Vodacom. Sort this out now
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Mar 2022, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2022, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
Jolande B's updateReviewer Update
29 Mar 2022, 18:42No surprise! No one from Vodacom has bothered to contact me. I REFUSE TO PAY!!!
JB
Jolande B's update29 Mar 2022, 18:42
Reviewer Update
No surprise! No one from Vodacom has bothered to contact me. I REFUSE TO PAY!!!