Vodacom billing mes.

Vodacom Customer Care assured me that an extra service was not added to my account as it was not required by me. I am on contact with them and do not require extra data as I do not utilize my current contractual data. They explicitly said that the service was removed on the same day their consultant wanted to add it to my account. When I received my statement the following month it was added by Vodacom and after I called them the consultant confirmed that nothing was canceled and I was billed for the extra data service. All of my conversations were recorded and should be crystal clear.