NM
Noluvo M
1 reviews | Active since Nov 2019
09 Oct 2020, 21:01
Vodacom billing me while contract has ended
Vodacom is deliberately cutting my calls. I have two contracts that have ended in May and August and I called to let them know that I am not interested in renewing but they continue billing me. Moreover today is the 9th of October and I already don't have data on my 40 gig contract. Are they playing me?
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Vodacom's replyOfficial
10 Oct 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team