ZM
Zama M
1 reviews | Active since Jul 2017
04 Nov 2021, 08:17
VODACOM BILLING ME INCORRECTLY AND NOT WANTING TO PAY ME BACK
Vodacom is billing me incorrectly for my contract for the past 10 months!!!!!!!!!!! I have been raising this with the twitter team but they NEVER help me.
Iv called and opened calls logs for my case, they open them and close them saying its resolved without refunding me back my money!!!!!!
I want my money!!!!PLEASE
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Vodacom's replyOfficial
04 Nov 2021, 09:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2021, 09:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team