1 reviews | Active since Jun 2016
Vodacom billing me for numbers that does not belong to me
<p>Despite months of calling Vodacom support desk, visiting 5 Vodacom shops, submitting affidavit that the number does not belong to me, and I am getting billed for this number, no response from Vodacom. I stopped my debit order, and today my service is suspended, despite the fact that Vodacom is owing me money!!! This is *******, how can Vodacom Rica a number that does not belong to me???????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team