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Tshepang T

1 reviews | Active since Jun 2015

05 Sept 2019, 19:20

Vodacom billing me for months for a terimnated contract.

I am so ****ed of by these ****** called Vodacom. I complained last month about a contract I terminated but was being billed for months back and I am still debited. called them last month and last week but these blood suckers say they will call me to cancel but they don't. I am seriously getting to a point where I will act now. I once had issues with MTN and posted it on hello peter and they called me quickly and sorted it out. Vodacom call me on this number urgently *** / ***.

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Replies (2)
Vodacom
Vodacom's reply06 Sept 2019, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Vodacom
Vodacom's reply13 Sept 2019, 10:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team