1 reviews | Active since Jun 2017
Vodacom billing me for an account which was *****ently opened for
Somewhere around July or end of June I took the same root to ask vodacom To stop billing me for the account which was ********ly opened on my behalf, to my surprise they called me and said they are cancelling my account, on September I was bul**** R730 something for a gadget and a line that i am not using and which is in their possession, I called Vodacom on September 28 and they say they will rectify the error , called again 2 weeks back, and today they debited my account again,,,, vodacom you are depressing the hell out of me , please pay back my money,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mphoyanga Tshamano
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my email communication, I have been in contact with you and provided feedback on your query and believe that your matter is now resolved.
Kind Regards
KH
Vodacom Escalation Support Team
Dear Mphoyanga Tshamano
We are sorry to hear of the circumstances under which your posting has reached us.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my email communication, I have been in contact with you and provided feedback on your query and believe that your matter is now resolved.
Kind Regards
KH
Vodacom Escalation Support Team