CH
Corlia H
1 reviews | Active since Jan 2026
26 Jan 2026, 12:59
Vodacom billing me for a contract I never agreed to – no response to disputes
Vodacom created a contract on my account that I never agreed to during an upgrade. I returned the devices immediately and the number was never used, yet I am still being billed. Multiple calls and disputes logged, but no written response or resolution to date.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Jan 2026, 13:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2026, 13:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CH
Corlia H's updateReviewer Update
28 Jan 2026, 09:42No one contacted me, I will now lay a complaint with ICASA
CH
Corlia H's update28 Jan 2026, 09:42
Reviewer Update
No one contacted me, I will now lay a complaint with ICASA