SC
Srikanth C
1 reviews | Active since Oct 2013
27 Sept 2018, 09:55
VODACOM - Billing Issues.
Vodacom has wrongly billed me, have raised service request with Vodacom (SR180 ********** 13), its now 20 days but still its not been addressed. Is this the correct forum to discuss such issues, please suggest. Thanks Sri ********** 157
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Replies (2)
Vodacom's replyOfficial
27 Sept 2018, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Sept 2018, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Sept 2018, 16:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback has been provided via email.
Regards
Consumer Website Team
Best regards,
Vodacom's reply28 Sept 2018, 16:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that feedback has been provided via email.
Regards
Consumer Website Team
Best regards,