ZN
Zanele N
1 reviews | Active since Sept 2012
27 Mar 2025, 14:06
Vodacom billing Issue not resolved
Case recorded here on Hello Peter not resolved as it was said case will be attended to only for it to be transferred to TOBI & closed on hello Peter with Z Mahele not responding to my billing complaint. do i have to go to FSB Ombudsman on my billing issue- Vodacom reference 002PXaKWKTY1YCG4 is not attended to and resolved - do Vodacom need my FSB ombudsman reference number?
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Vodacom's replyOfficial
27 Mar 2025, 14:30 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2025, 14:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,